AskGov

Information

ask.gov.sg

AskGov is a platform that helps the public find answers to government-related questions. It aims to make information more accessible, reduce duplicate queries, and provide data insights to help agencies improve their services.

Active

Since 2023

Built for citizens, public officers

Why we built this

When residents have difficulties using government services, they often can't get clear answers quickly. This leaves them frustrated and unable to access services, leading to repeated calls or emails for help.

a citizen speaking with a public officer

What we've built

AskGov is a digital help centre that lets government agencies post answers to common questions. When you have questions about government services, you can then quickly and easily find the answers you need in one place.

Clear answers instantly

Find direct answers to your questions through search, quick links, or topics on any agency's AskGov page.

Screenshot of AskGov's widget on Singpass's website

Find help where you are

If you have a question while on a government website, our help button lets you search for answers immediately—without leaving the page.

More time for complex cases

With common questions answered online, government staff have more time to help you with challenges that need personal attention.

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