Officers can lodge a report from their devices at any time, removing the reliance on physical logbooks and enabling immediate lodging of lost items. The process is made even faster with AI-powered image recognition, which auto-generates item descriptions and cuts down on manual entries.
Forget searching through manual records, officers can now instantly track and update the status of lost items, improving efficiency and accuracy.
Many lost items lack unique identifiers. To address this challenge, we’ve introduced dynamic filtering in the search process. Officers can quickly refine searches in real-time, adjusting for keywords, item types, and other factors, enabling them to identify lost items faster and with greater precision.
Searching is a world of difference. We used to go through pages and pages of logbooks and call different ground teams just to locate an item. That would take us 30 minutes. Searching for an item now takes us five minutes at most.
Hazel Wong, Group Leader, ICA (Woodlands Checkpoint)