OGP Product Report CardsPaySG
Make it easy for government agencies to accept online payments from individuals and businesses.
The problem
Agencies find it slow and costly to collect payments because they need vendor, API and bank integrations.
Our solution
PaySG gives agencies personalised payment links, offering agencies a self-service tool for collecting online payments.
Quarterly updates
Q3 Metrics
Usagevs previous quarter
Number of transactions29,520up 17%
Satisfactionvs previous quarter
Payer satisfaction94.51%up 0.03 pts
Q3 Costsvs previous quarter
People$48.8k36%up 328%
Overheads$40.6k30%up 356%
Infrastructure$36.4k27%down 10%
Tools$8.8k6%up 700%
Other$1.8k1%up 285%
Total for quarterSum of all costs$136.4kup 119%
Released in Q3
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Enhanced front end comms to quickly show users a holding page if PaySG needs to be taken offline in an emergency.
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Certificate rotations and encryption key refreshes with our banking partners.
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Security hardening across dependencies and system access controls.
Who’s working on it
6 contributors in Q3
Product manager20% time
Engineer10% time
Engineer14% time
Engineer5% time
Engineer10% time
Operations15% time
Info
- Status
- In maintenance
- Primary users
- Public officers, citizens
- Live since
- 2023
- Website
- pay.gov.sg
