FormSG

Productivity

form.gov.sg

FormSG is a platform that allows public officers in Singapore to create digital forms in minutes. The platform provides a zero code solution to collect data from government officials and members of the public.

Active

Since 2019

Built for public officers, citizens

0 COMBO

Metrics

Team Members

3⅓Engineer

⅔Design

1⅓Ops

Cost Per Quarter

$560,988

Show breakdown

$235,371

Salary

$66,009

Infrastructure

$166,447

Corporate Overhead

$72,868

Equipment, Software & Office

$20,293

Others

Usage Per Quarter

6.85M

Form submissions

+6%

73,079

Active forms (with responses)

+8%

51,248

Active agency users

+9%

Cost Effectiveness

$0.082

Cost per form submission

-9%

Satisfaction

4.69/5

Citizen satisfaction rating

95.57%

Public officer satisfaction rating

-1%

Initiative level metrics

45,879

Complete multi-respondent workflow runs (per quarter)

+83%

7,364

Valid multi-respondent forms (cumulative)

+16%

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