A Singapore Government Agency Website

How to identify

FormSG

Productivity

form.gov.sg

FormSG is a platform that allows public officers in Singapore to create digital forms in minutes. The platform provides a zero code solution to collect data from government officials and members of the public.

Active

Since 2019

Built for public officers, citizens

0 COMBO

Metrics

Team Members

3⅔Engineer

1⅓Design

2Ops

Cost Per Quarter

$698,499

Show breakdown

$361,918

Salary

$91,902

Infrastructure

$186,846

Corporate Overhead

$48,488

Equipment, Software & Office

$9,345

Others

Usage Per Quarter

7.66M

Form submissions

+12%

78,707

Active forms (with responses)

+8%

54,208

Active agency users

+6%

Cost Effectiveness

$0.091

Cost per form submission

+11%

Satisfaction

4.73/5

Citizen satisfaction rating

+1%

4.69/5

Public officer satisfaction rating

-2%

Initiative level metrics

62,468

Complete multi-respondent workflow runs (per quarter)

+36%

9,306

Valid multi-respondent forms (cumulative)

+26%

0/335

Number of MOE schools with no paper forms

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