All productsScamShield

ScamShield

Trust and safety

scamshield.gov.sg

The ScamShield mobile app lets people check suspicious calls and messages, and report scams to the authorities.

Active

Since 2020

Built for citizens

0 COMBO

Metrics

Team Members

⅓PM

2Engineer

⅔Design

⅔Ops

½Others

Cost Per Quarter

$769,855

Show breakdown

$235,495

Salary

$216,102

Infrastructure

$204,050

Corporate Overhead

$89,330

Equipment, Software & Office

$24,878

Others

Initiative level metrics wef 22 Aug 2024

326K

No. of unique checks

-15%

88,212

No. of users who have used Check at least once

-11%

127K

No. of unique reports

-55%

61,634

No. of users who have used submitted a Report at least once

-35%

4.63/5

User satisfaction for Reporting

4.71/5

User satisfaction for Checks

55hours

Time to Detect (TTD) new scam variant

+400%

72hours

Time to Action (TTA) against new scam variant

+50%

Usage

1.24M

Total app installs

+5%

0.96/1

Classifier Performance (Recall)

-1%

Cost Effectiveness

$0.62

Cost per existing user

-10%

Satisfaction

3.2/5

iOS App Store Rating

4.2/5

Android App Store Rating

-2%