Scribe

Productivity

Scribe is a transcription and summarisation tool that transforms conversations into structured summaries.

Active

Since 2024

Built for public officers

Updates

Made Scribe available to public officers across all government agencies
Rolled out to all 3 healthcare clusters (SHS, NUHS, NHG) for use across all healthcare professions
Expanded to 68 / 200 Social Service Agencies with case documentation needs
Enabled automatic summary generation as soon as transcripts are ready, giving users a good default summary / starting point
Added warning messages for users when recordings have issues like inaudibility or missing audio
Added in-app feedback collection so users can give feedback directly about the quality of Scribe’s summaries
Added support for Markdown formatting to create better formatted summaries with proper headings
Added ‘Dim mode’ to the recording interface to make it less distracting during conversations

Onboarded 45 / 200 Social Service Agencies with case documentation needs
Allow users to select roles based on professional needs, with relevant prompt settings configured based on their role
Automated emails of usage statistics for organisations to track internal usage

Launched Scribe to Medical Social Workers in all 3 clusters (SHS, NUHS, NHG) as part of Care360
Launched Scribe as a standalone product for general use cases
Piloted Scribe with 4 Social Service Agencies

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