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Bright

Healthcare
Bright is a referral platform for intermediate to long-term care services, such as nursing homes and daycare centres.
Pilot
Since 2024
Built for public officers

Why we built this

Complex forms and processes used to leave clients waiting a month to over a year for intermediate to long-term care (ILTC) services. Healthcare workers needed a way to match and refer clients to service providers quicker.

Why are ILTC services important?

ILTC services provide essential care over longer periods. This could look like helping you or a loved one with daily activities, a hospital discharge, or ongoing chronic conditions.

Medical social worker testing Bright
Medical social worker testing Bright

What we've built

Bright combines service provider matching and referral creation into a single platform. Healthcare workers and coordinators can find and refer their clients to important ILTC services, while service providers can manage their referrals and availabilities.
Bright's referral management platform

Simplified referral creation

Healthcare workers and coordinators can view, collaborate on, and track referrals—so clients get the care they need promptly.

Provider search and matching

Healthcare coordinators can search for service providers by region, care needs, and availability to find the best match for a client.

Service provider management

Service providers can manage their services, locations, pricing, and availability, to provide the most important information to healthcare workers and clients.

What our users say

Bright is easier to navigate and quite intuitive to fill out. The pages load and save faster, and MSWs have the ability to fill out a greater range of information. Referrals can be edited as and when needed, without the requirement to fill out addendums.

Medical Social Worker, Feb 2025

Fast and the interface is user-friendly. It is clean. It has decluttered much of the previous system which was a clunky online portal to use. I honestly think that the BRIGHT system is off to a great start! Especially with its implementation and the resources to teach us how to use it. The "Finances" tab is much clearer too.

Service provider, Jun 2025

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