NOTE: Unfortunately some analytics data was lost in 2025 Q4 due to infrastructure migration.

• What we worked on:
  • Conducted extensive ATS landscape research and selected one system to move foward with piloting
  • Aligned on the hiring teams and workflows for the ATS pilot
  • Released the Applicant Shortlisting tool for 2 agencies to test
  • Released the Salary Calculator for 13 agencies to use
  • Added features to the Jobs Portal to promote the GRIT@Gov traineeship programme
  • Migrated the Jobs Portal infrastructure to improve security
• What we’re planning next:
  • Procure an ATS, build the most critical integrations, and initiate pilot with 1 agency
  • Continue to scale the Salary Calculator to more agencies
  • Conduct user interviews to gather feedback on the Applicant Shortlisting tool, work on getting it production ready, and continue scaling to more agencies

NOTE: Our Jobs Portal experienced a surge in bot traffic from 3 September that may have inflated some analytics.

• What we worked on:
  • Concluded ATS trial with 2 additional hiring teams
  • Improved Jobs Portal search to return more relevant results for common terms like agency names and job functions
  • Built a CV shortlisting tool for recruiters with Singapore public service context
  • Updated Jobs Portal UX and added features for GRIT@Gov traineeships promotion
• What we’re planning next:
  • Research ATS landscape and select alternative to roll out
  • Research and initiate high priority ATS integrations with downstream systems

• What we worked on:
  • We trialed an Applicant Tracking System (ATS) with 2 hiring teams.
  • We built and validated an online salary calculator which is intended to reduce the time it takes to get approval for a salary offer.
  • We built a custom metrics dashboard for us to be able to track behaviors and share leading indicators with hiring teams using the ATS.
  • We released a feature to mitigate against down time from downstream systems that was preventing job seekers from being able to review job descriptions and submit applications.
  • We released a feature to enable users to log in and save jobs to support users on mobile devices who prefer to browse and search on mobile but submit applications from desktop.
• What we’re planning next:
  • We’ll build an test a prototype to help a PSD hiring team shortlist applicants more easily to reduce time to first interview
  • We’ll roll out and test our tool to help PSD hiring teams more quickly generate and seek approval for salary offers
  • On the Jobs portal, we’ll improve search performance and increase application click-through rates through personalised job alerts for users who sign up as well as search enhancements to index beyond just job titles and instead present more relevant results.
  • We’re conducting exploratory research to test our assumptions about specific pain points for job seekers, applicants, candidates, recruiters, and hiring managers.

• What we worked on:
  • Onboarding our team at PSD
  • Compiling baseline recruitment metrics
  • Set up an Applicant Tracking System (ATS) to trial at PSD with some experimentation on processes
• What we are planning next:
  • Build and test an app for computing salary offers to improve speed and reliability at the offer stage
  • Build and test an applicant shortlisting tool and integrate with the ATS workflow to improve efficiency at the application review stage
  • Release login, saved jobs, job recommendation and alerts, semantic search features for Careers@Gov Jobs portal

• Public beta launch on 1 Aug
• Search algorithm enhancements
• UI enhancements
• SEO enhancements
• Agency logos
• Instrumentation
  • Google Analytics
  • Google Search Console
  • CSAT widget
• Automated test coverage monitoring
• Stability improvements to fallback cache
• Monorepo migration
• Setup crawler infrastructure

• Establish partnership with PSD to work on Careers@Gov 2.0
• jobs.careers.gov.sg
  • Search bar to automatically highlight matching search terms to user
  • Filters for employment type and experience levels
  • Google Analytics with search click-through rates (CTR) instrumentation
  • Job description page
  • Optimise API payload size
  • Establish status monitoring
  • Revise theme to align with careers.gov.sg
  • Optimised site loading speeds and reduce shift
  • Automate downtime banners
  • Fallback caching when backend systems are down
  • Integrate with Human Resources Portal (HRP) APIs
  • Investigate search relevance
• ATS pilot
  • Investigate scaling and permissions model
  • Collate feedback from users
  • Pilot metrics

Hack for Public Good

• Frame problem statements
• Hackathon prototype with accurate search results and transparent job information
• Evaluate various ATS offerings
• Demos to agencies and stakeholders
• User testing and research